Privacy policy

Enquiries

When you use the contact form, we receive your name, email address and message. You can also include a phone number. We need the required fields to understand and reply to your enquiry.

We use this information to answer your enquiry, discuss your project and follow up. If you ask us to take steps towards a contract with you, we process your data for that purpose. For other enquiries, our legitimate interest is to respond and manage business correspondence.

We keep contact form enquiries, including copies held by our messaging service, for up to three years.

Who receives the data

• Cloudflare hosts the website and runs the form endpoint. It processes technical information such as IP addresses and HTTP requests to deliver the site. Our legitimate interest is to keep the website available and secure.
• A messaging service provider delivers submitted enquiries to our team. The provider receives the information you enter in the form.
• Google receives website usage data if you allow analytics, as described below.

We may disclose data to competent authorities where the law requires it.

Service providers may process personal data outside the European Economic Area. Contact us for information about the transfer safeguards that apply and how to obtain a copy.

Cookies and analytics

We use a necessary cookie to remember your choice. With your consent, we use Google Analytics to measure visits and page views. Google receives information such as which pages you visit, session data, and browser and device information.

Google Analytics keeps user and event data according to the retention settings for our Analytics property. You can ask us for the applicable period.

Your rights

You can ask us to give you access to your personal data, correct it, delete it or restrict its use. Where the GDPR provides for it, you can also ask for a portable copy, object to processing based on legitimate interests, or withdraw consent.

Write to us using the contact details below. We normally respond within one month. If we need an extension, we will tell you within that month and explain why.

You can also lodge a complaint with the competent data protection authority. In Lithuania, that is the State Data Protection Inspectorate.

Data controller and contacts

Digifacture, MB is the data controller. Contact us if you have a question about this policy or want to exercise your rights.

Company registration number

306282958

Company legal address

Kovo 11-osios g. 34-19, Grigiškės, LT-27112 Vilnius

Company email

hi@digifacture.io

Company phone number

+370 645 27755